Introducing Industries CPQ

A quote and order capture system called Industries Configure, Price, Quote (CPQ) is built natively and additively on the Salesforce platform. It makes it possible to configure product offers so that they are perfect for the customer. Industries CPQ, which is powered by underlying EPC product-service-resource (PSR) data, gives sales teams advanced order-capture and guided-selling capabilities so they can provide customers with the best-fit products and services through various channels.

ConfigurePriceQuote
Configure BundlesPerform automatic calculationsManage Quote lifecycle
Configure complex ProductsApply discountsCreate proposal documents
In context of commercial eligibilityPerform approvalsPerform quote approval
  Convert quote to order

Business Challenges of CPQ

Companies face a number of obstacles when attempting to use CPQ systems to boost sales, such as:

  • Sales representatives frequently spend too much time creating quotes rather than submitting orders because legacy CRM and custom quoting systems take too long to produce quotes.
  • Due to the numerous and complex products that businesses sell, there are thousands, sometimes even millions of SKUs (stock keeping units), which adds a great deal of complexity to CPQ systems.
  • Companies struggle to provide consistent and accurate quotes across different channels even though they want to sell product offers based on the same product data through different channels, which leads to order fallout and lost business.
  • Besides product availability and personal preferences, customers want quotes for best-fit products. Sales agents have found it challenging to gain access to contextual information within CPQ systems.

Businesses require the appropriate CPQ solution based on a shared product and service enterprise catalogue to address the main challenges.

Let’s see few challenges and their solution provided by Industries CPQ.

ChallengeSolution
Accurately quote your clientsEnsure availability and serviceability of products in addition to customer eligibility.  
Increase order capture efficiencyMaximize customer orders with guided quote configuration and order capture
Reduce order falloutEnforce business rules to validate the configuration specified during order capture, minimizing the possibility of invalid orders.  
Process improvement in salesProvide flexible, configurable sales guidance based on your sales and approval processes and industry best practice
Get your product to market fasterEnable quick update of products and promotions in response to market changes.

Industries CPQ : How Does It Solve CPQ Challenges ?

to be continue…

Hope this information helps you guys.

Cheers!!!

Mukul Sharma

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